❓ Frequently asked questions · Paygate

A crypto payment service. You create an invoice via the API or dashboard, send the buyer to a hosted payment page, and we watch the blockchain and fire a webhook plus a Telegram alert the moment the payment confirms.

USDT, USDC, BTC, ETH, BNB, TRX, TON, LTC, DOGE, BCH, SOL, XMR and more — on TON, TRON, Bitcoin, Litecoin, Dogecoin, Bitcoin Cash, Solana, Monero and the whole EVM family (20+ chains: Ethereum, BNB Chain, Polygon, Arbitrum, Base, Optimism, etc.). You can restrict the list per store in settings.

A percentage of each payment — from 1% depending on your vertical (see the Pricing page). New stores start on the default rate until their category is approved; once confirmed, the fee drops to your category's rate. Your store's exact rate is shown in settings. No subscriptions and no hidden charges — only a percentage on successful payments.

A mode where payments on EVM chains, TRON, Bitcoin, Litecoin and Dogecoin land straight in your own wallet — we never custody your funds and you never have to withdraw. You provide your public key (xpub), confirm the derived addresses are really yours, and switch it on.

When money goes straight to you, we can't skim a percentage off each payment. So the fee accrues, and roughly once every so many invoices — sized so it averages out to our percentage of turnover — one whole invoice is routed to us instead of you. Over time you pay exactly the agreed percentage, just averaged rather than per-payment.

A payment is credited after the required number of network confirmations (usually seconds to a couple of minutes, depending on the coin). The alert and webhook fire right after confirmation.

Via a simple REST API: create an invoice with your API key and send the buyer to the payment link. Full reference, examples and the OpenAPI spec are in the "API" section. Keys live in your store settings.

Yes. Your bot creates an invoice via our API and shows the address, amount and QR right in the chat (the QR image lives at https://paygate.love/i/<id>/qr.png — Telegram fetches it for you), then flips the message to "✅ Paid" on our webhook. The user never leaves your bot — the same in-bot flow as CryptoBot, but funds land on-chain directly to you with no Telegram Stars cut. A copy-paste example is in docs/BOT-INTEGRATION.md and the "API" section.

Usually you change only the base URL and key. We speak the create-invoice and webhook format of 22 processors (Cryptomus, Heleket, NOWPayments, CryptoCloud, OxaPay, Plisio, CoinPayments, Coinbase Commerce, BTCPay, BitPay and more) — your existing webhook-verification code keeps working unchanged. Details and the processor table are in docs/MIGRATION.md.

An underpayment within your configured tolerance still counts as paid (so you don't chase pennies over rate drift). A larger shortfall is marked underpaid and an excess overpaid; either way you see the amount actually received.

We never request or store private keys — in direct mode you only provide a public key. Dashboard login is protected and two-factor authentication is available. No identity verification is required to accept payments.

Tap the Telegram bubble in the bottom-right corner to open a chat with support. If you're logged in, you can type your question right there.

Register as a streamer, open Cabinet → Alerts and add the overlay URL to OBS/Streamlabs as a Browser Source, then share your donation link or QR with viewers. Alerts and the goal bar show live on stream. A step-by-step guide is in the "For streamers" section of the API docs (/docs#streamer).

Yes, if you enable non-custodial mode: add your wallet's xpub in the cabinet and donations land directly in your wallet on EVM, TRON, BTC, LTC and DOGE — no freezes and no withdrawal limits. Otherwise they accrue on your balance and you withdraw from the cabinet whenever you like.

Yes. Push donations from other sources (PayPal, DonationAlerts, manual) via POST /v1/donations/external so they count toward the same goal bar, and let any external progress-bar widget poll GET /alerts/goal to display the combined total.

Yes. Invite merchants and streamers with your link and earn a percentage of our commission on every payment they make — for life. The default rate is 20% and it can be set individually. Your link and earnings live in Cabinet → Referrals.